“I’m always a little hesitant ordering coats online because the fit can be so unpredictable. I followed the measurements and it ended up fitting really nicely through the shoulders and waist. It has a very clean shape without feeling too dressed up. I also had a question before ordering and got a helpful reply much faster than I expected.”

Susan H. / Richmond, Virginia

Women's Fitted Trench Coat | Notched Lapel

“I was a little unsure about sizing when ordering these because I’m often between two sizes in boots. I went with my usual size first, and although they were close, they felt just a bit too snug with thicker socks. Honestly, the difference with the size chart was very small, so it was not far off at all. I contacted customer service and they helped me use their free resend service, which made the whole process really easy. The new size fits perfectly and I’m so happy with them. They look beautiful on, feel sturdy, and the heel height is just right for everyday wear. It was my first time ordering from this store, but definitely not my last.”

Hannah P. / Lexington, Kentucky

“I was a little nervous ordering from a store I hadn’t bought from before, but this blazer completely won me over. It looks even better on than I expected and has such an easy, flattering fit. I’ve already worn it with jeans a few times. Definitely one of those pieces that makes me want to come back and see what else they have.”

Emily R. / Nashville, Tennessee

“Really lovely cardigan and exactly the kind of piece I was looking for. The sizing was accurate for me and I like the shorter length with higher-waisted jeans. What stood out just as much was the service. It can always feel like a bit of a gamble ordering from a new online store, but everything went smoothly and communication was quick. This is one I’ll be coming back to.”

Karen L. / Madison, Wisconsin

Women's Cropped Button Cardigan | V-Neck

“Really happy with this jacket. I wanted something simple that I could wear with basically anything and this is exactly that. The fit was very close to what the size guide showed and the jacket looks great zipped up or open. First order from this store, but definitely not my last.”

Daniel K. / Denver, Colorado

Men's Biker Jacket | Zip Pockets

“These are even cuter in person. I was between two sizes and originally went with the smaller one. It technically fit, but just felt a little too snug. The difference from the size chart really wasn’t much, so I wasn’t sure at first. Customer service helped me right away and I was able to use their free resend service to get the next size up. That pair fits perfectly. Really impressed with how easy they made it.”

Megan T. / Portland, Oregon

Women's Vintage Mary Jane Shoes | Brogue

“Great everyday jacket. I like that it doesn’t feel overly dressy and I can just throw it on with jeans and a T-shirt. I did contact customer service about sizing before ordering and they actually gave me a useful answer instead of a generic response. Went with their recommendation and the fit is spot on.”

Michael S. / Boise, Idaho

Men's Hooded Canvas Jacket | Front Zip

“Such a nice everyday jacket. It’s lightweight enough that I actually reach for it all the time, but it still looks put together. My order took a little longer than originally expected, but they kept me updated instead of leaving me wondering where it was. They also sent me a voucher for the inconvenience, which I thought was very fair. Great service overall.”

Lauren M. / Columbus, Ohio

Women's Quilted Jacket | Pointed Collar

“This was my first order here and I’m genuinely impressed. The jacket fits well, looks sharp without being too formal and works with pretty much everything I normally wear. Shipping ran a few days behind, but I received an update about it before I even had to ask. They handled it professionally and gave me a voucher as well. I’d order here again without hesitation.”

Ryan W. / Boston, Massachusetts

Men's Trench Jacket | Notched Lapel

“I ordered this because I wanted something longer without feeling huge and bulky. I initially chose the wrong size and realized it as soon as I tried it on. I was worried exchanging it would be expensive, but they arranged a new size through their free resend service. The replacement fits so much better. That kind of service makes a big difference when buying clothing online.”

Jennifer P. / Minneapolis, Minnesota

Women's Longline Puffer Coat | Hooded

“These boots are even better in person. I always get a little nervous ordering from a new store because you never fully know what to expect, but this was such a good experience. The quality feels really reliable and they look amazing on. My order took a little longer than expected, but what I appreciated most was that everything was communicated clearly. I was kept updated, and they even sent me a voucher as a kind gesture for the delay, which I thought was really thoughtful. That kind of service makes such a difference. I’m really happy with the boots and I would absolutely order here again.”

Megan L. / Spokane, Washington

“I was unsure about the sizing because I’m usually between two sizes in boots. I went with the smaller one first and they did fit, but they were just a little too tight around the front. It honestly wasn’t far off from the size chart at all. I contacted customer service and they helped me use the free resend service to get the next size up. That pair fits perfectly and I’ve been wearing them constantly since. Really comfortable for everyday wear and the little buckle makes them look much nicer in person.”

Jessica M. / Pittsburgh, Pennsylvania

“This blazer has quickly become one of my favorite things in my closet. It’s casual enough with jeans but still looks polished for dinner or work. I hadn’t heard of the store before, so I started with just one piece to see what the quality and service would be like. Very glad I did. Everything about the order felt reliable and I’ll happily shop here again.”

Rachel C. / Charlotte, North Carolina

Women's Notched Lapel Blazer | Curved Hem

“These were my first order from this store and I’m really happy I gave them a try. The boots feel sturdy, are easy to pull on and look great with straight jeans like in the photo. I had a question about the fit before ordering and customer service replied really quickly and actually gave useful advice. Everything arrived as expected and the sizing worked out perfectly for me. It’s always a bit of a gamble ordering from a new store, but this is definitely somewhere I’d order from again.”

Amanda R. / Burlington, Vermont

“I made the mistake of ordering my usual size without checking the chart carefully enough. They were just slightly too small, honestly not by much at all. I contacted support expecting the normal return hassle, but they explained their free resend option and sent me the larger size. The second pair was perfect. Probably one of the easiest sizing issues I’ve ever had with an online order.”

Ashley B. / Austin, Texas

Women's Mary Jane Shoes | Platform Sole